Privacy Policy

Last updated: 06 October 2025

1. Introduction

PointVoyager (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what we collect, how we use it, and your rights.

2. Information we collect

• Account & contact: name, email, password (hashed).
• Usage & search: routes searched, filters, preferences, saved searches.
• Device & analytics: IP address, browser/OS, pages viewed, referrers.
• Support: messages you send to us.
• Payments (if applicable): processed by payment providers; we do not store full card numbers.

3. How we use your information

• Provide and improve the service (including alerts and saved searches).
• Authenticate users and secure accounts.
• Send transactional emails (e.g., confirmations, service notices).
• With consent, send marketing updates you can opt out of anytime.
• Analyze usage to enhance features and performance.
• Comply with legal obligations and enforce our Terms.

4. Cookies & tracking

We use cookies and similar technologies for authentication, preferences, performance, and analytics. You can control cookies in your browser settings. If we implement a site-level cookie manager, you’ll be able to adjust preferences there.

5. Sharing & disclosure

We do not sell your personal data. We may share limited data with trusted service providers (hosting, analytics, email, payment) under contract, and with authorities when required by law. If we undergo a business transaction (e.g., merger), data may transfer as permitted by law.

6. Security & retention

We use safeguards such as encryption in transit, access controls, and least-privilege practices. We retain personal data only as long as necessary for the purposes described here or to meet legal requirements.

7. International transfers

Where data is transferred outside your country (e.g., UK to other regions), we use appropriate safeguards (such as standard contractual clauses) as required by law.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, to data portability, and to withdraw consent. To exercise rights, contact us using the details below.

9. Children’s privacy

Our service is not directed to children. We do not knowingly collect personal data from individuals under 16.

10. Changes to this policy

We may update this policy to reflect changes to our practices or legal requirements. We will update the “Last updated” date above when changes are posted.

11. Contact

Questions or requests? Email support@pointvoyager.com.